Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • What's a "bounce-back" offer and when would I want to use one?
  • Once I understand the untapped potential in each account, what can I do with the information?
  • What are the different buyer types we might be negotiating with?
  • What is "acquisition ROI" and how is it different from "cost per lead"?
  • What do close rates have to do with lead generation?
  • How do we know when to segment our data for analysis?
  • If we hire experienced reps, shouldn't they already know what to do?
  • What's the difference between defection detection and customer retention?
  • Is speaking about loss avoidance really more powerful than highlighting upside gains?
  • Since salespeople have an incentive, why would they disqualify valid leads?

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