Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • What's a "bounce-back" offer and when would I want to use one?
  • My company seems to love platitudes. How do I get others to focus on real messages?
  • Our whitepapers aren't generating very many leads. Any suggestions?
  • What's the difference between defection detection and customer retention?
  • Once I understand the untapped potential in each account, what can I do with the information?
  • What do close rates have to do with lead generation?
  • When it comes to calculating customer profitability, how good is “good enough”? How accurate is accurate enough?
  • How can I tell what a customer's real agenda is and identify what type of buyer they really are?
  • When positioning ourselves vs. the competition, won’t prospects see us as negative and get turned off?
  • How do I know if my value messages are really "strategic"?

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