Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • What types of content are best for repurposing or recycling?
  • Why is customer retention so much more important in B2B than in B2C?
  • If we spot a potential customer defection early enough, can we turn it around?
  • When conducting research interviews, how many should we try to conduct?
  • Should it concern us that customers haven't ever considered the value-drivers we've identified?
  • Once I understand the untapped potential in each account, what can I do with the information?
  • When positioning ourselves vs. the competition, won’t prospects see us as negative and get turned off?
  • What should I do with the leads that sales people disqualify?
  • Our competitors are offering a lower price. Why wouldn’t a customer just take their offer?
  • What is "acquisition ROI" and how is it different from "cost per lead"?

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