Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

Here are just a few that subscribers get access to:

  • Why are the early signs of customer defection so difficult to spot?
  • Why shouldn't we just focus our attention on our largest customers?
  • If we spot a potential customer defection early enough, can we turn it around?
  • What should I do with the leads that sales people disqualify?
  • The prospect-targeting attributes we’ve identified are more like attitudes than attributes. Is that a problem?
  • What's the difference between defection detection and customer retention?
  • What can I do if I can’t really tell whether the customer is serious about needing the absolute lowest price?
  • What are the primary components of an effective sales strategy?
  • What's the difference between sales enablement and sales effectiveness?
  • What's the difference between a "defined" and "undefined" market?

This question is just one of hundreds of educational resources you get access to as a Marketing Ops Journal subscriber.

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    Use this chart of potential value-drivers along multiple dimensions to aid your initial brainstorming around how your offerings deliver value to your customers.

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