Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

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  • What's the difference between "market" and "marketing" research?
  • How can I tell if a customer is defecting early enough to do something about it?
  • Our research interviews were really informative. Do we really need to conduct a broader research survey now?
  • The prospect-targeting attributes we’ve identified are more like attitudes than attributes. Is that a problem?
  • What are some good next steps to take once we've gleaned some solid insights about our competitive set?
  • Once I understand the untapped potential in each account, what can I do with the information?
  • What are some typical things that can hurt lead generation?
  • What types of content are best for repurposing or recycling?
  • What's the difference between defection detection and customer retention?
  • How do I know if my value messages are really "strategic"?

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