Marketing Ops Journal

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Whether you have specific questions about optimizing your marketing operation—or just want to know which questions you should be asking—the library of questions in the Marketing Ops Journal makes it easy to find the answers and resources you need.

Here are just a few that subscribers get access to:

  • My company seems to love platitudes. How do I get others to focus on real messages?
  • What's the difference between defection detection and customer retention?
  • Should it concern us that customers haven't ever considered the value-drivers we've identified?
  • Why is customer retention so much more important in B2B than in B2C?
  • What should I do with the leads that sales people disqualify?
  • How can I tell what a customer's real agenda is and identify what type of buyer they really are?
  • What's the difference between "explicit" and "latent" demand?
  • Is it ever OK to use revenue as your primary financial measure?
  • What is "acquisition ROI" and how is it different from "cost per lead"?
  • How do we know when to segment our data for analysis?

This question is just one of hundreds of educational resources you get access to as a Marketing Ops Journal subscriber.

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